Privacy Policy

Effective Date: November 3, 2025
Last Updated: November 3, 2025

1. Introduction

Vebit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vebit.com.au/ or use our digital agency services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request information about our services
Submit a contact form or inquiry
Subscribe to our newsletter
Engage our services
Communicate with us

This information may include:

Name and contact details (email address, phone number, mailing address)
Company name and business information
Job title and professional details
Project requirements and specifications
Payment and billing information
Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system
Access times and pages viewed
Website navigation patterns
Referring website addresses
Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our digital agency services
Process your inquiries and respond to your requests
Send you project updates and service-related communications
Improve and personalize your experience
Analyze website usage and optimize our services
Send marketing communications (with your consent)
Prevent fraud and enhance security
Comply with legal obligations
Develop new services and features

4. Disclosure of Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Web hosting and cloud storage providers
Payment processors
Email service providers
Analytics services
Project management tools
Customer relationship management systems

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes
Enforce our terms and conditions
Protect our rights, property, or safety
Prevent fraud or illegal activities

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to the processing of your information
Restriction: Request restriction of processing your information
Portability: Request transfer of your information to another service
Withdrawal of Consent: Withdraw consent for processing where consent was given

To exercise these rights, please contact us using the details provided below.

8. Australian Privacy Principles (APPs)

As an Australian business, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Marketing Communications

With your consent, we may send you marketing communications about our services. You can opt out of receiving marketing emails at any time by:

Clicking the "unsubscribe" link in our emails
Contacting us directly
Updating your communication preferences

13. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Vebit
Email: [Insert contact email]
Phone: [Insert contact phone]
Address: [Insert business address]
Website: https://vebit.com.au/

For privacy-related complaints, we will investigate and attempt to resolve concerns in accordance with Australian privacy laws. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner
Website: https://www.oaic.gov.au/
Phone: 1300 363 992

This privacy policy was last updated on November 3, 2025.